Legal
Last updated: 30 July 2026
Hotelogy ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.
We collect information that you provide directly to us when you fill out our contact form, request a consultation, or otherwise interact with our website. This may include your name, email address, phone number, company name, job title, and any message or details you choose to share with us.
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, pages visited, referring URLs, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.
We use the information we collect to respond to your inquiries, provide consulting and advisory services, send you relevant communications about our services (where you have consented), improve our website and service offerings, analyse website traffic and user behaviour, and comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business — such as hosting providers, analytics platforms, and CRM tools — under contractual obligations to protect your information.
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand how visitors use our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We utilise third-party analytics and tracking tools, including HubSpot and Google Analytics, to collect and analyse usage data. These tools may set their own cookies and collect information about your interactions with our website. You can manage or disable cookies through your browser settings at any time.
We may disclose your information in the following circumstances: to service providers who perform functions on our behalf, when required by law or legal process, to protect our rights or property, in connection with a merger, acquisition, or sale of assets, or with your explicit consent.
Our certified technology partners do not receive your personal data directly through our website. If you choose to engage with a partner through a referral, we will only share relevant contact details with your prior agreement.
We implement appropriate technical and organisational measures to protect the personal information we collect against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the right to: access the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal data, restrict or object to the processing of your data, request data portability, and withdraw consent to marketing communications at any time.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within 30 days.
As we work with international clients and service providers, your personal information may be transferred to and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Our website and services are intended for business professionals and organisations. We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at the details provided on our Contact page.